Policies & Terms

Privacy Policy

At Crown Point, we prioritize the privacy and security of our users. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms outlined in our Privacy Policy. We are committed to transparency and encourage you to review our Privacy Policy regularly for any updates.

Cancellation and Refund Policy

Our Cancellation and Refund Policy provides details on the terms and conditions regarding the cancellation of reservations and applicable refund processes. Please review this policy carefully to understand our guidelines for cancellations, refunds, and any associated fees.

Guest Responsibilities

As a user of [Your Company Name]’s hospitality services, you agree to adhere to our Guest Responsibilities. This includes respecting property rules, treating staff with courtesy, and complying with local laws and regulations. Failure to comply may result in penalties or termination of services.

Property Owners/Managers Agreement

Property owners/managers who list their properties on our platform are subject to specific terms and conditions outlined in our Property Owners/Managers Agreement. This agreement covers responsibilities, payment terms, and expectations regarding property listings on [Your Company Name].

Code of Conduct

We foster a community built on respect, trust, and positive interactions. Our Code of Conduct outlines the expected behavior of users within our community. Users are expected to treat others with courtesy, refrain from discriminatory behavior, and adhere to community guidelines. Violation of the Code of Conduct may result in account suspension or termination.

Intellectual Property Policy

Respecting intellectual property rights is fundamental to our community. Our Intellectual Property Policy outlines guidelines for users regarding the use of copyrighted material and trademarks on our platform. Users are expected to comply with these guidelines, and any violations may result in account suspension or legal action.

Accessibility Policy

We are committed to providing an accessible online experience for all users. Our Accessibility Policy outlines our efforts to ensure our website is usable by individuals with disabilities. We welcome feedback on accessibility concerns and strive to continuously improve our platform.

These policies and terms supplement our general Terms & Conditions and aim to provide specific guidance on privacy, responsibilities, conduct, and other important aspects of our hospitality vacation concierge services. Users are encouraged to review these policies regularly for any updates or changes.